mainstatuspage - Notice history

All systems operational

Operational indeed

Website - Operational indeed

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%

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Sep 2026100% uptime
Oct 2026100% uptime
Nov 2026100% uptime

iOS App - Operational indeed

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%

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Sep 2026100% uptime
Oct 2026100% uptime
Nov 2026100% uptime
90.0% uptime

App - Operational indeed

90.0% uptime
Sep 2026 · 100%Oct · 70.9%Nov · 100%

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Sep 2026100% uptime
Oct 202670.9% uptime
Nov 2026100% uptime

Website - Operational indeed

90.0% uptime
Sep 2026 · 100%Oct · 70.9%Nov · 100%

Previous page

Next page

Sep 2026100% uptime
Oct 202670.9% uptime
Nov 2026100% uptime

iOS App - Operational indeed

90.0% uptime
Sep 2026 · 100%Oct · 70.9%Nov · 100%

Previous page

Next page

Sep 2026100% uptime
Oct 202670.9% uptime
Nov 2026100% uptime
95.5% uptime

Website - Operational indeed

95.5% uptime
Sep 2026 · 100%Oct · 87.0%Nov · 100%

Previous page

Next page

Sep 2026100% uptime
Oct 202687.0% uptime
Nov 2026100% uptime

App - Operational indeed

95.5% uptime
Sep 2026 · 100%Oct · 87.0%Nov · 100%

Previous page

Next page

Sep 2026100% uptime
Oct 202687.0% uptime
Nov 2026100% uptime

iOS App - Operational indeed

95.5% uptime
Sep 2026 · 100%Oct · 87.0%Nov · 100%

Previous page

Next page

Sep 2026100% uptime
Oct 202687.0% uptime
Nov 2026100% uptime
100% uptime

App - Operational indeed

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%

Previous page

Next page

Sep 2026100% uptime
Oct 2026100% uptime
Nov 2026100% uptime

Website - Operational indeed

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%

Previous page

Next page

Sep 2026100% uptime
Oct 2026100% uptime
Nov 2026100% uptime

iOS App - Operational indeed

100% uptime
Sep 2026 · 100%Oct · 100%Nov · 100%

Previous page

Next page

Sep 2026100% uptime
Oct 2026100% uptime
Nov 2026100% uptime
95.5% uptime

Website - Operational indeed

95.5% uptime
Sep 2026 · 100%Oct · 87.0%Nov · 100%

Previous page

Next page

Sep 2026100% uptime
Oct 202687.0% uptime
Nov 2026100% uptime

iOS App - Operational indeed

95.5% uptime
Sep 2026 · 100%Oct · 87.0%Nov · 100%

Previous page

Next page

Sep 2026100% uptime
Oct 202687.0% uptime
Nov 2026100% uptime
100% uptime

App - Operational indeed

100% uptime
Sep 2026 · 100%Oct · 99.9%Nov · 100%

Previous page

Next page

Sep 2026100% uptime
Oct 202699.9% uptime
Nov 2026100% uptime

Website - Operational indeed

100% uptime
Sep 2026 · 100%Oct · 99.9%Nov · 100%

Previous page

Next page

Sep 2026100% uptime
Oct 202699.9% uptime
Nov 2026100% uptime

iOS App - Operational indeed

100% uptime
Sep 2026 · 100%Oct · 99.9%Nov · 100%

Previous page

Next page

Sep 2026100% uptime
Oct 202699.9% uptime
Nov 2026100% uptime

Notice history

View current status

Nov 2026

NOV5
Titlez
CompletedMaintenance
  • CompletedWednesday 4th November 2026 at 11:12UTC

    Maintenance has completed successfully.

  • In progressWednesday 4th November 2026 at 11:11UTC

    Maintenance is now in progress.

  • PlannedWednesday 4th November 2026 at 11:10UTC
    We are planning for a scheduled maintenance during that time.

Oct 2026

Test
ResolvedMajor outage34 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC
    We are currently investigating this incident.
OCT23
Test auto + recurring
CompletedMaintenance2 minutesRepeats monthly
  • CompletedFriday 23rd October 2026 at 16:40UTC
    Maintenance has completed successfully
  • In progressFriday 23rd October 2026 at 16:38UTC
    Maintenance is now in progress
  • PlannedFriday 23rd October 2026 at 16:38UTC
    We are planning for a scheduled maintenance during that time.
test no components
ResolvedMajor outage96 hours 45 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    We are currently investigating this incident.We are currently investigating this incident.We are currently investigating this incident.We are currently investigating this incident.

test
ResolvedMajor outage96 hours 35 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC
    We are currently investigating this incident.
test 3
ResolvedMajor outage216 hours 37 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    We are currently investigating this incident.We are currently investigating this incident.We are currently investigating this incident.We are currently investigating this incident.

Sep 2026

SEP26
Scheduled Database Maintenance
CompletedMaintenance2 hours
  • CompletedSaturday 26th September 2026 at 06:00UTC

    The scheduled maintenance has been completed.

  • In progressSaturday 26th September 2026 at 04:00UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateSaturday 26th September 2026 at 03:01UTC

    Maintenance will begin as scheduled in 60 minutes.

  • UpdateTuesday 15th September 2026 at 16:53UTC

    We will be undergoing scheduled maintenance during this time.

  • UpdateTuesday 15th September 2026 at 16:51UTC

    We will be undergoing scheduled maintenance during this time.

  • ScheduledTuesday 15th September 2026 at 16:50UTC

    Help Scout will be unavailable for up to 2 hours during scheduled database maintenance on Saturday, September 26, 2026, starting at 12:00 AM Eastern.

    We will provide updates here if anything changes during the maintenance window.

SEP23
Test auto + recurring
CompletedMaintenance2 minutesRepeats monthly
  • CompletedWednesday 23rd September 2026 at 16:40UTC
    Maintenance has completed successfully
  • In progressWednesday 23rd September 2026 at 16:38UTC
    Maintenance is now in progress
  • PlannedWednesday 23rd September 2026 at 16:38UTC
    We are planning for a scheduled maintenance during that time.
SEP12
Scheduled Database Maintenance
Scheduled13:00 – 13:00UTC

  • Help Scout will be unavailable for up to 2 hours during scheduled database maintenance on Saturday, September 12, 2026, starting at 9:00 AM Eastern.

    We will provide updates here if anything changes during the maintenance window.

    Tuesday 1st September 2026 at 08:45UTC
SEP11
App
CompletedMaintenance1 hour
  • CompletedFriday 11th September 2026 at 07:00UTC
    Maintenance has completed successfully
  • In progressFriday 11th September 2026 at 06:00UTC
    Maintenance is now in progress
  • PlannedThursday 10th September 2026 at 10:30UTC
    We are planning for a scheduled maintenance during that time.

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Sep 2026 to Nov 2026

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