tag:mainstatuspage.instatus.com,2005:/history mainstatuspage Status - Incident history 2026-11-05T07:00:00.000+00:00 mainstatuspage tag:mainstatuspage.instatus.com,2005:Maintenance/cmw20m93r00n41bqwv7k4c9or 2026-11-05T07:00:00.000+00:00 2026-11-04T11:12:30.181+00:00 Titlez Type: Maintenance

Duration: 1 hour

Affected Components: iOS App, App, Website

Nov 4, 11:12:30 GMT+0
Completed - Maintenance has completed successfully..

Nov 4, 11:11:32 GMT+0
Identified - Maintenance is now in progress..

Nov 4, 11:10:17 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:mainstatuspage.instatus.com,2005:Incident/cmvnwfu9m0bwt13nbqnyrofso 2026-10-25T13:00:04.849+00:00 2026-10-25T13:34:04.849+00:00 Test Type: Incident

Duration: 34 minutes

Affected Components: iOS App, App, Website

Oct 25, 13:34:04 GMT+0
Resolved - This incident has been resolved..

Oct 25, 13:00:04 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:mainstatuspage.instatus.com,2005:Maintenance/cmvgwjj08010c07mexlijfvo5 2026-10-23T16:38:00.000+00:00 2026-10-23T16:40:00.000+00:00 Test auto + recurring Type: Maintenance

Duration: 2 minutes

Oct 23, 16:40:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 23, 16:38:01 GMT+0
Identified - Maintenance is now in progress.

Oct 23, 16:38:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:mainstatuspage.instatus.com,2005:Incident/cmvnwuhtz0cl80wnbfvfm6178 2026-10-21T13:00:25.010+00:00 2026-10-25T13:45:25.010+00:00 test no components Type: Incident

Duration: 4 days and 45 minutes

Affected Components: iOS App, Website, App

Oct 25, 13:45:25 GMT+0
Resolved - This incident has been resolved..

Oct 21, 13:00:25 GMT+0
Investigating - We are currently investigating this incident.We are currently investigating this incident.We are currently investigating this incident.We are currently investigating this incident..

]]> tag:mainstatuspage.instatus.com,2005:Incident/cmvnwimda0bxs13nbi3lxifkp 2026-10-21T13:00:21.996+00:00 2026-10-25T13:35:21.997+00:00 test Type: Incident

Duration: 4 days and 35 minutes

Affected Components: iOS App, Website, App

Oct 25, 13:35:21 GMT+0
Resolved - This incident has been resolved..

Oct 21, 13:00:21 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:mainstatuspage.instatus.com,2005:Incident/cmvnwjgcj0cha1ao74e8bqq27 2026-10-16T13:00:00.286+00:00 2026-10-25T13:37:00.286+00:00 test 3 Type: Incident

Duration: 9 days and 37 minutes

Affected Components: Website, iOS App, App

Oct 25, 13:37:00 GMT+0
Resolved - This incident has been resolved..

Oct 16, 13:00:00 GMT+0
Investigating - We are currently investigating this incident.We are currently investigating this incident.We are currently investigating this incident.We are currently investigating this incident..

]]> tag:mainstatuspage.instatus.com,2005:Maintenance/cmu2wvyzs2mb50rmh7exje6jj 2026-09-26T04:00:00.000+00:00 2026-09-26T06:00:09.481+00:00 Scheduled Database Maintenance Type: Maintenance

Duration: 2 hours

Sep 26, 06:00:09 GMT+0
Completed - The scheduled maintenance has been completed..

Sep 26, 04:00:07 GMT+0
Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary..

Sep 26, 03:01:19 GMT+0
Planned - Maintenance will begin as scheduled in 60 minutes..

Sep 15, 16:53:01 GMT+0
Planned - We will be undergoing scheduled maintenance during this time..

Sep 15, 16:51:39 GMT+0
Planned - We will be undergoing scheduled maintenance during this time..

Sep 15, 16:50:40 GMT+0
Planned - Help Scout will be unavailable for up to 2 hours during scheduled database maintenance on Saturday, September 26, 2026, starting at 12:00 AM Eastern. We will provide updates here if anything changes during the maintenance window..

]]> tag:mainstatuspage.instatus.com,2005:Maintenance/cmua1bz0301vt07k4gfu71oxs 2026-09-23T16:38:00.000+00:00 2026-09-23T16:40:00.000+00:00 Test auto + recurring Type: Maintenance

Duration: 2 minutes

Sep 23, 16:40:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 23, 16:38:01 GMT+0
Identified - Maintenance is now in progress.

Sep 23, 16:38:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:mainstatuspage.instatus.com,2005:Maintenance/cmtifea5wagls0rpwo9akgf4o 2026-09-12T13:00:00.000+00:00 2026-09-01T08:45:25.825+00:00 Scheduled Database Maintenance Type: Maintenance

Sep 1, 08:45:25 GMT+0
Planned - Help Scout will be unavailable for up to 2 hours during scheduled database maintenance on Saturday, September 12, 2026, starting at 9:00 AM Eastern. We will provide updates here if anything changes during the maintenance window..

]]> tag:mainstatuspage.instatus.com,2005:Maintenance/cmtvdzfxt0wmj0wmrg1phr2l8 2026-09-11T06:00:00.000+00:00 2026-09-11T07:00:00.000+00:00 App Type: Maintenance

Duration: 1 hour

Affected Components: Website, iOS App

Sep 11, 07:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 11, 06:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 10, 10:30:38 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:mainstatuspage.instatus.com,2005:Maintenance/cmtif1fooag2x0rpwqip02ni2 2026-08-27T08:00:00.000+00:00 2026-08-27T09:00:24.522+00:00 Scheduled Database Maintenance Type: Maintenance

Duration: 1 hour

Aug 27, 09:00:24 GMT+0
Completed - The scheduled maintenance has been completed..

]]> tag:mainstatuspage.instatus.com,2005:Maintenance/cmt1qokca03on07ql94i0k7tq 2026-08-23T16:38:00.000+00:00 2026-08-23T16:40:00.000+00:00 Test auto + recurring Type: Maintenance

Duration: 2 minutes

Aug 23, 16:40:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 23, 16:38:01 GMT+0
Identified - Maintenance is now in progress.

Aug 23, 16:38:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:mainstatuspage.instatus.com,2005:Maintenance/cms3c6zt80mm10zmldwe5ylf1 2026-07-27T14:44:00.000+00:00 2026-07-27T14:45:00.000+00:00 test auto 3 Type: Maintenance

Duration: 1 minute

Jul 27, 14:45:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 27, 14:44:01 GMT+0
Identified - Maintenance is now in progress.

Jul 27, 14:43:16 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:mainstatuspage.instatus.com,2005:Maintenance/cms3c1amh0v240zmtjf2v34e9 2026-07-27T14:40:00.000+00:00 2026-07-27T14:41:00.000+00:00 test auto 2 Type: Maintenance

Duration: 1 minute

Jul 27, 14:41:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 27, 14:40:01 GMT+0
Identified - Maintenance is now in progress.

Jul 27, 14:38:50 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:mainstatuspage.instatus.com,2005:Maintenance/cms31ujph0t320zqdou3okx6x 2026-07-27T09:55:00.000+00:00 2026-07-27T09:57:00.000+00:00 test auto Type: Maintenance

Duration: 2 minutes

Jul 27, 09:57:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 27, 09:55:01 GMT+0
Identified - Maintenance is now in progress.

Jul 27, 09:53:39 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:mainstatuspage.instatus.com,2005:Maintenance/cmrxqi0p300jn1akg6mfmtoox 2026-07-23T16:38:00.000+00:00 2026-07-23T16:40:00.000+00:00 Test auto + recurring Type: Maintenance

Duration: 2 minutes

Jul 23, 16:40:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 23, 16:38:01 GMT+0
Identified - Maintenance is now in progress.

Jul 23, 16:37:08 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:mainstatuspage.instatus.com,2005:Maintenance/cmrxq1uf800cr0sqej7bdwwgj 2026-07-23T16:26:00.000+00:00 2026-07-23T16:28:00.000+00:00 test auto Type: Maintenance

Duration: 2 minutes

Jul 23, 16:28:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 23, 16:26:01 GMT+0
Identified - Maintenance is now in progress.

Jul 23, 16:24:33 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:mainstatuspage.instatus.com,2005:Maintenance/cmrtga8wz07j10rqw104uhlbn 2026-07-21T06:00:00.000+00:00 2026-07-21T07:00:00.000+00:00 Test Type: Maintenance

Duration: 1 hour

Jul 21, 07:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 21, 06:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 20, 16:40:04 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:mainstatuspage.instatus.com,2005:Maintenance/cmrt9s6xi0a0b0kmpvjsm2lmu 2026-07-20T13:39:00.000+00:00 2026-07-20T13:41:00.000+00:00 test Type: Maintenance

Duration: 2 minutes

Jul 20, 13:41:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 20, 13:39:01 GMT+0
Identified - Maintenance is now in progress.

Jul 20, 13:38:04 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:mainstatuspage.instatus.com,2005:Maintenance/cmrahuk3f06f51apifax3zvk2 2026-07-10T06:00:00.000+00:00 2026-07-10T07:00:00.000+00:00 test Type: Maintenance

Duration: 1 hour

Jul 10, 07:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 10, 06:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 7, 10:16:14 GMT+0
Identified - We are planning for a scheduled maintenance during that time.dgfdgsdhgdffdh.

]]> tag:mainstatuspage.instatus.com,2005:Maintenance/cmr9shjxw00j80ro277znqu54 2026-07-06T22:26:17.392+00:00 2026-07-06T23:26:17.392+00:00 test updating update Type: Maintenance

Duration: 1 hour

Jul 6, 23:26:17 GMT+0
Completed - Maintenance has completed successfully.

Jul 6, 22:26:18 GMT+0
Identified - Maintenance is now in progress.

Jul 6, 22:26:17 GMT+0
Identified - We are planning for a scheduled maintenance during that time.test.

]]> tag:mainstatuspage.instatus.com,2005:Maintenance/cmqpdm82100no2pnt5f8w0w6c 2026-06-23T06:00:00.000+00:00 2026-06-23T07:00:00.000+00:00 Test multiple langs Type: Maintenance

Duration: 1 hour

Jun 23, 07:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jun 23, 06:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 22, 15:34:37 GMT+0
Identified - Maintenance didn't start yet..

]]> tag:mainstatuspage.instatus.com,2005:Maintenance/cmqpe9duw01642jpkmvk7pu5i 2026-06-23T06:00:00.000+00:00 2026-06-23T07:00:00.000+00:00 Test multiple langs Type: Maintenance

Duration: 1 hour

Jun 23, 07:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jun 23, 06:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 22, 15:52:37 GMT+0
Identified - Maintenance didn't start yet..

]]> tag:mainstatuspage.instatus.com,2005:Maintenance/cmqpedavb00nu2opf0nc2f10s 2026-06-23T06:00:00.000+00:00 2026-06-23T07:00:00.000+00:00 Test multiple langs Type: Maintenance

Duration: 1 hour

Jun 23, 07:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jun 23, 06:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 22, 15:55:40 GMT+0
Identified - Maintenance didn't start yet..

]]> tag:mainstatuspage.instatus.com,2005:Maintenance/cmqpdtyec00hn2js13of3r9g9 2026-06-23T06:00:00.000+00:00 2026-06-23T07:00:00.000+00:00 test multiple langs 2 Type: Maintenance

Duration: 1 hour

Jun 23, 07:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jun 23, 06:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 22, 15:40:38 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:mainstatuspage.instatus.com,2005:Maintenance/cmqoduryu06cg2ipk1ms421au 2026-06-22T16:00:00.000+00:00 2026-06-22T17:00:00.000+00:00 Test maintenance dates Type: Maintenance

Duration: 1 hour

Affected Components: Website, iOS App

Jun 22, 17:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jun 22, 16:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 21, 22:54:33 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:mainstatuspage.instatus.com,2005:Maintenance/cmqdvdjou0i3unp59zqomgfpg 2026-06-15T06:00:00.000+00:00 2026-06-15T07:00:00.000+00:00 Test on mobile Type: Maintenance

Duration: 1 hour

Jun 15, 07:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jun 15, 06:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 14, 14:18:31 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:mainstatuspage.instatus.com,2005:Maintenance/cmt0s929p26g80rmg8uzs4h6f 2026-06-12T07:30:00.000+00:00 2026-06-12T08:30:07.371+00:00 Scheduled Database Maintenance Type: Maintenance

Duration: 1 hour

Jun 12, 08:30:07 GMT+0
Completed - The scheduled maintenance has been completed..

Jun 12, 07:30:07 GMT+0
Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary..

Jun 12, 06:30:07 GMT+0
Planned - Maintenance will begin as scheduled in 60 minutes..

Jun 10, 11:38:58 GMT+0
Planned - We will be performing a scheduled database maintenance on Friday, June 12, 2026, starting at 03:30 AM Eastern. We expect this maintenance to last no more than 1 hour. During this maintenance, Inbox Views will not update although they will still be functional. We will provide updates here if anything changes during the maintenance window..

]]> tag:mainstatuspage.instatus.com,2005:Maintenance/cmpv9ctv900iann7liqhkc5cp 2026-06-02T06:00:00.000+00:00 2026-06-02T07:00:00.000+00:00 Planned m Type: Maintenance

Duration: 1 hour

Affected Components: iOS App, iOS App, Website, App, Website, iOS App, App, iOS App, iOS App, Website, Website , App, Website, iOS App, App, Website, App

Jun 2, 07:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jun 2, 06:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 2, 06:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]>